Send an email to info@advisionr.com with the subject Advisionr deletion request.
1. What data can be deleted?
A deletion request may cover data linked to your Advisionr account, organization or a connected Google, Meta or analytics account, including:
- account and profile data;
- connected Google/Meta identifiers and advertising or analytics account data;
- stored OAuth access/refresh tokens and connection information;
- imported campaign, ad, keyword, targeting, analytics and performance data;
- generated analyses, recommendations, action history and synchronization history;
- technical log data insofar as it is linked to your account.
2. How do you submit a request?
- Send an email from the address associated with your Advisionr account.
- State your organization and, if known, the releoft connected account ID.
- Indicate whether you want to delete data from a specific connected service or your entire Advisionr account.
- We may request additional information to verify your identity and authorization.
3. What happens after your request?
After receipt we verify the request and confirm its scope. We aim to complete a valid deletion request within 30 days. If more time is legally permitted and necessary, we will inform you.
4. Revoke Google or other connected access
You can revoke Advisionr’s Google access at any time in your Google Account under third-party connections. You can similarly revoke access in other connected platforms. Revocation prevents Advisionr from obtaining new data through that authorization.
Revoking OAuth access does not automatically delete data already imported into Advisionr. Submit the deletion request above if you also want stored data removed.
5. Retention and legal obligations
When a subscription ends, organization data is scheduled for deletion after 180 days. A valid deletion request may result in earlier deletion where no legal obligation requires retention. Certain records may be retained longer where required by law, security, fraud prevention or dispute resolution; processing is then limited to that purpose.
6. Backups and technical processing
After deletion, data may temporarily remain in protected backups until the regular backup cycle expires. Backups are not restored for ordinary product use in order to reintroduce deleted user data.
7. Confirmation
You receive confirmation when the deletion process is complete. Deleting data from one integration does not delete the rest of your Advisionr account unless you explicitly request full account deletion.
8. Contact
For questions or a deletion request, contact info@advisionr.com.